Deliveries to the following areas fall outside our standard UK mainland rates. Next day delivery is available on all zones at an additional charge.

International orders are dispatched via Parcelforce. You will receive a tracking number by email after dispatch (may take up to 12 hours to go live). Estimated delivery is 3–14 working days, depending on destination. A next-day or 24-hour service is not available for international shipments.

Orders delivered outside the UK may be subject to import duties and local taxes charged by your country's customs authority. These charges are the buyer's responsibility. We recommend contacting your local customs office before ordering if you are unsure. Cross-border shipments may be opened and inspected by customs.

Please note: some manufacturers will not honour product warranties on items purchased from outside the country of origin.

Delivery to other countries may be available on request — please contact us before ordering.

Click & Collect is available free of charge on all in-stock items at our store in Stretton, Staffordshire. A member of our team will contact you by phone and email once your order is ready — please do not travel to collect until you have received confirmation from us.

• A valid Section 1 Firearms Certificate with the ordered ammunition listed and sufficient remaining quantity
• Photographic ID
• Order confirmation invoice or email confirmation

We reserve the right to refuse the sale if any of the above cannot be provided, or if the quantity of ammunition on the licence has been exceeded.

Some products are dispatched directly from the manufacturer on our behalf. These items may arrive separately from the rest of your order. Delivery times cannot be guaranteed for drop ship items. If you need to return a drop ship item, please return it directly to Shooting Sports UK.

Special order items are products not held in regular stock or made to order. Delivery timescales vary — please refer to the individual product page for estimates. We will always keep you informed if there are delays.

Pre-orders are taken for new or temporarily out-of-stock products. By placing a pre-order you are paying a deposit to secure your item. Once stock arrives, your order will be dispatched within 24 hours where possible. Manufacturer lead times can change — we recommend checking in with us monthly on longer lead-time products. See individual product pages for current expected dates, or use the "Notify Me" option to be alerted automatically.

Certain items — including shotguns, rifles, airguns and moderators — require identity verification or a valid firearms/shotgun certificate before handover and must therefore be collected in store. When purchasing an in-store only item online, you are paying a deposit. You may collect from our store or, in the case of firearms, arrange collection via a third-party Registered Firearms Dealer (RFD) at an additional cost.

We will not dispatch any age-restricted items without first verifying that the recipient is over 18. We use Parcelforce's age verification service and may request proof of ID before dispatch. Parcelforce reserve the right to decline delivery if valid ID cannot be produced. A £10.00 return charge applies if a parcel is returned due to failed age verification. Please review Parcelforce's full age verification terms before ordering.

For legal reasons, a £10.00 deduction is applied to firearms and shotgun orders at checkout. This balance is collected once we have received and verified your photographic ID and valid firearms/shotgun certificate. Payment of the balance is taken by card over the phone — please ensure you provide a valid phone number when ordering.

Before ordering, you confirm that you:

• Are over 18 and hold a current valid UK firearms or shotgun certificate with the appropriate authorisation and free slots for the item being purchased
• Understand the goods must be shipped to a registered RFD or collected in store
• Agree to pay any transfer fee directly to your chosen RFD (typically around £25)
• Acknowledge there may be a short delay while the receiving RFD is contacted and verified

After placing your order, post your original firearms or shotgun certificate (as applicable) to us by Royal Mail Special Delivery:

On receipt of your certificate, we will verify authorisation and call you to take the £10.00 balance. We will then endorse the purchase on your certificate, notify your licensing authority, and ship the goods with your completed certificate enclosed to your chosen RFD — usually the same or next working day (excluding Fridays and Saturdays). You will need to sign and return the enclosed Form 11 to your licensing authority to complete the notification.

Shooting Sports UK reserves the right to cancel any order without prior notice if we have reasonable grounds to suspect wrongdoing or if the transaction would be unlawful.

You have 14 days from placing your order to cancel. To return an unwanted item, it must be unused, in its original packaging, and in a condition suitable for resale — including being free from odours, animal or human hair, blemishes, or signs of wear. Include a copy of your original invoice and a brief reason for return. We can only accept returns from the original purchaser.

All products are quality-checked before dispatch. If you receive a faulty item, please email us at [email protected] as soon as possible with a brief description of the fault. We will ask you to return the item with proof of postage. Once received and confirmed as faulty, a full refund including all delivery charges will be issued.

We'll dispatch your replacement order free of standard delivery charges once we've received your original item back. Return postage to us is at your own expense, and goods remain your responsibility until received at our warehouse. If the replacement item is higher in value, we will contact you to arrange the additional payment.

Refunds are processed promptly to the original payment method. Delivery costs are only refunded if the return is the result of our error or a confirmed product fault.

Shooting Sports UK Ltd
The Crown Buildings, The Avenue
Stretton, Staffordshire, ST19 9LL